Technical Support
Send support requests by email, phone or WhatsApp. Requests are handled Monday to Friday, 09:00–18:00 (UTC+3), and we typically reply within 24 hours on business days. Please include the project name, the screen where the problem occurs and any error message.
Send us a message
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Contact Information
Reach us through any of the channels below, Monday to Friday, 09:00–18:00 (UTC+3).
Our Address
METU Technopark (ODTÜ Teknokent), Üniversiteler Mah. İhsan Doğramacı Bulvarı No:31 İç Kapı No:48
06800 Çankaya, Ankara, Turkey
Open in Google MapsPhone Number
+90 530 222 9103Email Address
info@ardeyazilim.comBusiness Hours
Monday–Friday, 09:00–18:00 (UTC+3)
Quick Response
We typically respond to all inquiries within 24 hours during business days.
FAQ
Frequently Asked Questions
The questions we hear most often about working with ARDE Software.
What services do you offer?
We provide custom web software, iOS and Android app development, AI and machine learning, cloud and DevOps, e-commerce platforms, and UI/UX design. We also offer IoT solutions, social media management and IT consulting.
How much does a software project cost?
Pricing depends on scope: web projects start at $500, mobile apps at $1,000, cloud and UI/UX work at $2,000, and e-commerce and AI projects at $5,000 (excl. VAT). After a free scoping call, you get a clear, fixed-scope quote.
How long does a typical project take?
It depends on the service and scope: cloud projects take 2–6 weeks, UI/UX 3–6, web 4–8, e-commerce 6–10, mobile 6–12 and AI projects 8–16 weeks. We share the exact schedule with the quote.
What technologies do you work with?
We work with modern technologies such as React, Next.js, Node.js, React Native, Flutter, Python, and TensorFlow/PyTorch, and with AWS, Google Cloud, and Azure cloud platforms.
Do you provide support after launch?
Yes. We provide post-launch maintenance and support. Requests are handled Monday to Friday, 09:00–18:00 (UTC+3), and we typically reply within 24 hours on business days. The support period and scope are set in the service agreement.
Who owns the source code?
Unless the contract says otherwise, the intellectual property in the source code stays with ARDE Software and you receive the usage license defined in the contract. If you need a full transfer of the source code and rights, this can be agreed in the service agreement.
Do you work with international clients?
Yes. We work remotely with clients across Europe and the Gulf, run projects in English, German, and Turkish, and can invoice in USD or EUR.
Where are you located? Can we meet in person?
Our office is in METU Technopark (ODTÜ Teknokent), Ankara, Turkey. We meet Ankara-based clients in person and all other clients online.